Job Description

Tom Brown's Restaurant is Seeking Waiter/Waitress to Join Our Team

Waiter/Waitress Job Description:

Tom Brown's Restaurant is looking for a waiter/waitress with remarkable hard skills engaging people skills, and a passion for the industry.

The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Tom Brown's Restaurant prides itself in providing excellent service, which is why we are looking for a waiter/waitress who will treat our guests with attentiveness, patience, and a positive attitude.

The responsibilities of a waiter/waitress at Tom Brown's Restaurant are to greet guests, help them with menu recommendations, take and deliver orders (carry trays), and clear tables. All our waiters/waitresses are also responsible for handling cash and credit card transactions.

To help our restaurant provide a pleasurable dining experience, a good waiter/waitress should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Waiter/Waitress:

• Greeting, guests.
• Providing menu recommendations for food, liquor, beer and wine.
• Upselling additional products.
• Checking ID's to prevent minors from ordering alcoholic beverages.
• Taking orders using software, order slips, or by memorization.
• Delivering food and beverages in a timely fashion.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of tables and tableware.
• Providing exceptional customer experience.

Waiter/Waitress Job Requirements:

• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must meet age requirements.

Welcome to Tom Brown’s Restaurant.
Huntsville's Best Premium Casual Steak and Seafood Restaurant.
Prior to scheduling an interview, please understand that we are serious about creating a productive working environment for our staff and maintaining the highest levels of quality, service and attention for our guests.
Success depends on our people. Our restaurant can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We recognize however, that success is not measured by sales, guest counts, and numbers alone. We are measured as much by the way in which we achieve our goals, as we are by the actual achievements themselves. We believe that a commitment to uncompromising values and integrity should always guide our decisions and actions as we pursue our goals. Following are the core values that form the foundation of our measurement of success:
We believe in providing legendary service. Our goal is to provide the kind of unique and genuine sort of personal care and attention that our customers tell stories about.
We believe that good enough isn’t. We never stop trying to do it better, no matter how good we are. We constantly strive to \raise the bar.”
We believe in honesty and trust. We work to build trust with others in each and every transaction and interaction. We recognize that honesty and trust form the bond that holds organizations and relationships together.
We believe in the ongoing training and development of our people. We see it as a worthy investment in the future of the restaurant and as a way of enabling our people to achieve their potential in whatever they do.
We believe our continued success depends on teamwork. We know that great achievements are only possible from helping and respecting each other.
We believe in doing business in a professional and orderly manner. We take great pride in having good systems, standardized procedures and being organized.
We believe in being responsible to others and to ourselves. We do what we say we are going to do when we say we are going to do it. We believe in personal accountability and avoid blaming others when things don’t turn out as planned.
Does this feels like an environment for you?

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