Job Description

Welcome to Jane Pauley Community Health Center! We are seeking a Pharmacy Manager for 16th Street Health Center in East Indianapolis.

Our competitive employment offerings include:

Have Balance: Investing in YOU

• Medical, vision, and dental plans
• Generous vacation time: 216 hours annually (or pro-rated)
• 401K plan and match at 6%
• Paid life insurance plans
• Work anniversary recognition

Be Supported: A Team-Based Approach

• A support structure to care for diverse patient populations
• Opportunities to grow your skills, while improving our organization
• Direct access to and communication with executive leadership

Change Lives: Caring for Our Communities

• Federal and grant funding to help those who need it most
• Key partnerships with major health systems and local groups
• Commitment to diversity, equity, and inclusion in meeting needs of our patients and employees

Job Summary: Pharmacy Manager

Under direction of the Director of Pharmacy and in close partnership with other pharmacy and clinic staff, the Pharmacy Manager provides support to assure that Jane Pauley Community Health Center (JPCHC)

• operates a fully compliant, patient-centered, retail pharmacy service,
• is positively impacting JPCHC patients’ wellness, health, and chronic disease management through meaningful integration of pharmacy expertise with the broader clinical enterprise, and
• is maximizing the benefits of JPCHC’s participation in the 340B program.

The Pharmacy Manager demonstrates behaviors consistent with professional standards of practice, care, and the mission, values, policies, and goals of JPCHC.

Essential Duties and Responsibilities: Essential Duties include but are not limited to the following. Other duties may be assigned:

• Maintains a focus on the patient, providing patient centered service
• Accurately interprets prescriptions and completes data entry into the pharmacy dispensing system.
• Maintains complete and accurate patient records within the pharmacy dispensing system
• Submits claims to insurance and resolves rejected claims.
• Accurately completes the prescription production process of NDC verification, counting, bottling, and labeling.
• Accurately performs verification of prescription ensuring the correct patient is getting the correct medication
• Provides coaching and leadership to pharmacy staff
• Provides at least annual reviews including developmental conversations.
• Provides medication to patients or caregivers at prescription pick after completion of pharmacist verification, verification of at least 2 patient identifiers, and collection of copayments.
• Maintains accurate inventory records and completes periodic inventory assessments, including but not limited to checking inventory in from wholesaler and completing cycle counts.
• Appropriately identifies and retains documents identified by the Director of Pharmacy as necessary to retain
• Accurately reconstitutes respective medications during pick up using Fillmaster
• Maintains a sanitary work environment, clear of dust and debris.
• Cleans workstations and waiting room as needed, including floors, chairs, counters and cabinets.
• Assists patients and clinic staff in understanding the most beneficial way to receive the medication: standard prescriptions, 340B, PAP, sample, etc.

Direct Supervisory Responsibilities

• Pharmacy Technicians
• Staff Pharmacists
• Delivery Drivers
• Pharmacy Clerks

Key Collaborative Relationships:

• Director of Pharmacy
• Pharmacy Manager
• Clinical Pharmacy Specialist (contracted),
• Compliance Officer,
• Director of Behavioral Health,
• Director of Clinical Nursing Practice,
• Healthcare Data Analyst,
• Physicians, Dentists, Advance Practice Clinicians,
• Practice Managers

Education and/or Experience:

• Indiana Pharmacist license, without restrictions.
• American Pharmacists Association Pharmacy-Based Immunization Delivery certificate
• Ambulatory, Community, or Retail pharmacy experience.
• Experience and familiarity with Federally Qualified Health Center (FQHC) model of care preferred.
• Experience and familiarity with 340B pharmacy program as it relates to FQHC model of care preferred.
• Experience with project management, Six Sigma, lean, or other improvement methodology. Formal certification in lean or six-sigma preferred.
• Attributes of being highly organized, attending to detail, strong follow-up skills, taking initiative, persuasive, and mission-focused with well-developed oral and written communication skills.
• Demonstrates sound judgment, decision-making and problem-solving skills.
• Exhibits professionalism and confidentiality with all aspects of information in accordance with practice, State and Federal regulations.
• Proficient computer skills including with Microsoft Office and electronic health records.
• Ability to firmly manage relationships with vendors to the benefit of JPCHC and its patients.

Certificates, Licenses, Registrations

• Indiana Pharmacist license, without restrictions.
• American Pharmacists Association Pharmacy-Based Immunization Delivery certificate
• American Heart Association Basic Life Support Provider certificate

More about Jane Pauley Community Health Center:

Join a rewarding place to make a difference.

Working at Jane Pauley Community Health Center (JPCHC) is more than a job. It is a place to achieve work-life balance and join a collaborative team that makes a direct impact on our local communities in Central Indiana.

Our mission as a Federally Qualified Health Center (FQHC) is to promote a healthy community through the provision of accessible, respectful, and integrated healthcare with local partners to any and all individuals and families, regardless of insurance status. It is for this reason Indy’s own Emmy-winning TV news personality Jane Pauley lends her name to our organization. Today, we are experiencing exciting growth to which you can lend your talents!

Invest your skills in changing lives and let us invest in you! Thank you for considering being part of our passionate team.

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