Join us in supporting non-profit organizations by processing donations via incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you have excellent communication skills, are detail-oriented, and are passionate about helping others, we want you on our team.
**Types of Clients:**
- Nonprofit/Charity TV, and Radio stations
- Child welfare agencies
- Veteran support groups
- Spiritual and religious organizations
- Animal advocacy groups
**Requirements:**
* Must be at least 18 years old
* Must be a US Resident
* Minimum 6 months of remote call center experience or 1 year in-office call center experience
* Must use a Windows 10/11 PC
* Quiet, professional background for calls
* Able to type at least 40 words per minute
* Intermediate computer skills
* Able to pass a background check
* Must be able to complete a voice assessment and mock call assessments
**Preferred Skills:**
- Highly organized and self-motivated
- Excellent communication skills
- Intermediate PC proficiency
- Reliable and Dependable
- Able to provide excellent customer service
**Benefits:**
- Inbound phone work: $0.20 - $0.32 per talk minute depending on the project
- Experienced agents can earn up to $0.35 per talk minute
- Additional opportunities in email, ticket, and chat support available with varied pay rates
- Flexible hours with 24/7 availability
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