Job Description

Job Description and Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by supervising the Mail Processing Team (MPT) which is responsible for obtaining, opening, sorting, and distributing all incoming mail for the Center for Health Statistics and Informatics (CHSI). The MPT is also responsible for the pickup and delivery of all outgoing mail.

The Supervising Program Technician I (SPT I) supervises the processing of applications for copies of vital records, or for an amendment to a vital record. The MPT processes and distributes completed certificates for mailing; reviews and sorts returned mail for address accuracy; and processes requests from customers for various vital records forms/pamphlets. The incumbent plans, organizes, and directs the work of a small team of Program Technician Is and personally performs the most complex work.

The incumbent works under the general supervision of the Supervising Program Technician III, Chief of the Production Group.

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You will find additional information about the job in the .

Working Conditions

Telework Information

Business travel may be required, and reimbursement considers an employee’s designated headquarters office subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement.

Special Requirements

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions,  hours worked per week , and start/end dates (MM/DD/YYYY) .  Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference  Job Control # (464823)  and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email  apply@cdph.ca.gov  for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or,  a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Supplemental Questionnaire (SQ) Instructions

A Supplemental Questionnaire (SQ) is required for this position. The SQ responses should be limited to one (1) page, no smaller than 12-point font. Any applications received that do not provide the SQ will not be scored/reviewed. Applications, resumes, cover letters, statements of qualification, and other documents will not take place of the SOQ. Please clearly title the document with your name, Supplemental Questionnaire, and number your responses.

1. Please provide a detailed example from your experience that demonstrates your ability to manage and resolve complex tasks that involve coordinating with your team under a demanding timeline. Looking back on the experience, how would you improve upon your performance?

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other -

  Please see Supplemental Questionnaire instructions below at end of Posting . Any applications received that  do not provide a written response to the  SQ will not  be scored/reviewed.  

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