Live Chat Specialist WFH Job at TechOne Global, New York, NY

SjJ0S001L0hZMVVBU1JFaTdqaWdqUEZwUmc9PQ==
  • TechOne Global
  • New York, NY

Job Description

Techone Global is seeking a talented Live Chat Specialist to join our remote team. As a Live Chat Specialist, you will be responsible for providing exceptional customer service and support through live chat interactions. This role requires strong communication skills, problem-solving abilities, and a passion for helping customers.

Responsibilities:

  • Engage with customers through live chat to provide support and assistance
  • Resolve customer inquiries and issues in a timely and professional manner
  • Collaborate with internal teams to escalate and resolve complex customer issues
  • Maintain accurate records of customer interactions and transactions
  • Identify and report trends in customer issues to improve overall customer experience

Qualifications:

  • Previous experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in typing and using live chat software

 

Experience:

  • 1+ years of experience in customer service or a related field
  • Experience with live chat software is a plus

Job Tags

Full time,

Similar Jobs

SeaBreeze Homes and Living

Remote Cruise Reservations Specialist-Work from Home Job at SeaBreeze Homes and Living

 ...Remote Cruise Reservations Specialist Work from Home | Entry Level Description: Do you have a passion for travel and love the...  ...clients in booking cruise packages, ensuring they find the best ships, itineraries, and experiences to suit their needs. Whether clients... 

Lensa

SOC Analyst Job at Lensa

 ...Insight Global, is seeking professionals in Topeka, KS. Apply via Lensa today! Job Description Insight Global is seeking a SOC Analyst to perform the following: Threat and Vulnerability Analysis: Continuously monitor and analyze security threats and vulnerabilities... 

Providence Health & Services

Pharmacy Technician Job at Providence Health & Services

 ...Pharmacy Technician at Providence Seaside Hospital in Seaside, OR. This position will float to 2 other Providence locations: St Vincent...  ...compounding certification) where applicable for role. Previous experience with Automated Dispensing Machines (ADMs) and electronic... 

Sarasota Orchestra

Digital marketing graphic designer Job at Sarasota Orchestra

 ...SARASOTA ORCHESTRA IS RECRUITING IMMEDIATELY FOR A DIGITAL MARKETING GRAPHIC DESIGNER! Since 1949, Sarasota Orchestra has inspired and entertained music-lovers across the region and visitors from around the world. A cultural leader in a city known for its vibrant arts... 

GovServicesHub

Business Analyst Job at GovServicesHub

 ...Description: The State of Michigan DTMB is seeking a Business Process Reengineering Specialist (BPRS) with expertise in business...  .... Provide training, coaching, and mentorship to business analysts, quality assurance teams, and subject matter experts. Assist...