Job Description
Assists clients in delivering the most therapeutically beneficial, professionally elegant and consistent Massage and Body Treatments available for our clients, while educating them about self-care and home care.
Essential Duties and Responsibilities:
The essential functions include, but are not limited to the following:
- Performs deep and light massage, additional massage modalities, and body treatments such as scrubs and wraps.
- Evaluates clients’ individual needs and expectations to determine most effective services or programs.
- Interacts cooperatively with other spa team members to provide a seamless customer experience.
- Presents a warm, gracious, and professional persona for clients and co-workers.
- Adheres to a high professional standard in dress, grooming, language, and lifestyle.
- Actively builds repeat clientele.
- Properly cares for spa equipment and uses recommended amounts of product to help with cost controls.
- Actively promotes home care programs and products when in the best interest of the client.
- Upholds high standards of sterilization and sanitation as required by law and the policies and procedures of the spa.
- Performs preparation work and properly cleans and restocks work area as required.
- Communicates to the management any occurrences involving guests or staff in the spa that require attention.
- Manage guests’ concerns and questions professionally and courteously.
- Operate cash registers to receive payments from patrons.
- Update and maintain customer information records, such as any services provided.
Minimum Qualifications (Knowledge, Skills, and Abilities):
- High School Diploma, GED, or related education/experience.
- Enthusiastic with excellent customer service skills.
- Enjoy working with people and possess a friendly and outgoing personality.
- Excellent communication and listening skills, as well as basic computer knowledge.
- Must be a team player.
- Must hold current state license.
Job Types: Full-time, Part-time.
Benefits:
- 401(k).
- Employee discount.
- Flexible schedule.
- Paid Professional development assistance.
- Referral program.
Schedule:
- Choose your own hours.
- 1 Weekend day at least.
Supplemental Pay:
- Bonus opportunities.
- Commission pay.
- Tips
Job Tags
Full time, Part time, Flexible hours, Weekend work,