Job Description

Job Summary:

We are looking for a meticulous and skilled Housekeeping Manager to oversee and maintain the cleanliness standards of our facility. The successful candidate will bring a strong background in hospitality management, particularly in commercial cleaning and housekeeping, and have proven experience in team leadership. This role offers the chance to join a dedicated team and make a direct impact on creating a clean, comfortable, and welcoming environment for all.

Key Responsibilities:

• Oversee the daily operations of the housekeeping and laundry departments, ensuring smooth and efficient workflows.
• Supervise and support housekeeping and laundry staff, providing direction to maintain high standards.
• Establish and maintain cleaning schedules and procedures to meet cleanliness benchmarks.
• Conduct regular facility inspections, identifying areas for enhanced cleaning or maintenance.
• Ensure proper care, storage, and use of all cleaning equipment and supplies.
• Manage inventory levels, placing orders as needed to maintain supply stock.
• Foster a positive, team-oriented workplace culture focused on customer satisfaction and staff morale.
• Coordinate with other departments to support a seamless guest experience and operational consistency.
• Develop and uphold policies and practices that improve housekeeping efficiency and service quality.
• Track and report on departmental performance, proposing adjustments as needed to improve results.
• Lead training and development programs for new team members, focusing on quality and safety.
• Ensure adherence to health, safety, and sanitation regulations.

Required Qualifications:

• Solid foundation in hospitality and housekeeping management within a commercial or institutional setting.
• Demonstrated ability to supervise and develop staff, with experience in scheduling and training.
• Strong familiarity with cleaning and sanitation standards and procedures, including safe handling of custodial equipment and supplies.
• Proficiency in managing supply inventories and monitoring usage.
• Excellent communication skills for effective interaction with team members and clients.

Preferred Qualifications:

• Experience using housekeeping management software or digital systems for scheduling and tracking.
• Exceptional organizational skills with a capacity to handle multiple tasks in a fast-paced environment.
• Experience in designing training and development programs for housekeeping staff.
• Track record of implementing practices that enhance service delivery and operational efficiency.
• Strong commitment to maintaining high standards in both customer service and team well-being.

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