Front Desk Clerk - Natchez Grand Hotel Job at Hospitality Enterprises, Inc., Natchez, MS

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  • Hospitality Enterprises, Inc.
  • Natchez, MS

Job Description

Qualifications/Education/Skills:

  • High School diploma or equivalent.
  • Previous cash handling and customer service experience required.
  • Previous tourism/hospitality experience preferred.
  • Excellent written and verbal communication skills.
  • Excellent customer service skills.
  • Basic arithmetic skills.
  • Basic computer skills.
  • Professional dress and demeanor

Job Purpose:

  • To greet, register, and assign rooms to guests.
  • To provide excellent customer service.

Essential Functions:

  • Greeting, registering, and assigning rooms to guests.
  • Keeping accurate records of room availability and guest accounts.
  • Taking accurate messages.
  • Making and confirming reservations.
  • Providing information to guests about Natchez and other services.
  • Assisting guests in securing their valuables.
  • Posting additional charges to guests’ bills.
  • Maintaining a balanced cash drawer.

Work Environment:

  • Inside office setting, air-conditioned and brightly lit.

 

**It is not our practice to ask for personal information prior to our on-boarding process.  We conduct in-person interviews with all of our candidates.  Should you ever be asked to give out any of your personal information, please contact our Human Resources Department. **

Job Tags

Full time,

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