Job Description

About Us:

Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It’s an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.

We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.

About the Role:

The Digital Marketing Manager is responsible for the development, implementation and management of long-term digital marketing campaigns and short-term advertising techniques through digital platforms. This role is responsible for enhancing brand awareness, driving traffic to the company’s websites and generating sales leads.

• Develops and executes comprehensive digital marketing strategies to achieve business goals.
• Plans and manages SEM (Search Engine Marketing) campaigns, including keyword research, and performance analysis.
• Creates, manages, and optimizes display advertising campaigns across various platforms.
• Designs and executes social media advertising campaigns, including paid ads on platforms such as Facebook, Instagram, and LinkedIn.
• Implements and monitors SEO (Search Engine Optimization) strategies to improve organic search rankings and drive website traffic.
• Plans and executes email marketing campaigns.
• Collaborates with the web development team to create and maintain landing pages, ensuring optimal user experience and conversion rates.
• Utilizes web analytics tools (e.g., Google Analytic, HotJar) to track, measure, and report on website and campaign performance.
• Analyzes customer behavior and journey across multiple channels and touchpoints to identify conversion opportunities and drop-off points.
• Generates detailed reports and insights on digital marketing performance, providing actionable recommendations to enhance effectiveness and achieve KPIs.
• Stay updated with industry trends, best practices, and emerging technologies to ensure the company remains at the forefront of digital marketing innovation.
• Coordinates with internal teams and external partners, such as web and design teams, to align strategies and achieve marketing objectives.
• Demonstrates compliance with all bank regulations for assigned job function applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
• Follows all Bank policies and procedures, compliance regulations and completes all required annual or job specific training.
• Maintain a working knowledge of the Banks written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations as applicable to this job description.
• May be asked to coach, mentor or train others and teach coursework as a subject matter expert.
• Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
• Takes personal initiative and is a positive example for others to emulate.
• May perform other duties as assigned.
• Embraces our vision to become “Business Bank of Choice”

About You:

• Bachelor’s Degree in marketing or related field. Preferred.
• 1-2 years Supervisory/management experience or demonstrated leadership experience. Required
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate.
• Self-motivated and customer-focused.
• Proven experience working in digital marketing.
• Advanced experience in optimizing landing pages and user funnels.
• Extensive understanding of websites development, usage and marketing analytics tools.
• Advanced knowledge of add serving tools and setting up and optimizing digital campaigns.
• Strong analytical skills and data-driven thinking.
• Proficient in marketing research and statistical analysis.
• Ability to execute multiple projects concurrently in a fast-paced, fluid and deadline-oriented environment.
• Demonstrated experiencing leading and managing SEO/SEM, email, social media advertising and display advertising campaigns.
• Strong leadership and people management skills and ability to inspire and mentor others.

Workstyle: Fully onsite.

Our Benefits:

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $86,000.00-$110,000.00and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity :

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@umpquabank.com.

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

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