Desktop Support Engineer Job at staffingagency@unirvese.cloud, Woburn, MA

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  • staffingagency@unirvese.cloud
  • Woburn, MA

Job Description

Detailed Job Description:

  • Must be self-motivated and a self-starter.
  • Minimum of 5+ years of experience supporting L3 Level.
  • ServiceNow experience is required.
  • At least 2 years of experience in an information technology role or related discipline.
  • At least 2 years of experience in a support or service role, actively interacting with customers on a regular basis.
  • At least 2 years of experience with maintenance and repair of computer hardware.
  • Experience with Microsoft Active Directory applications.
  • Proficiency in business software applications, including Microsoft Office Suite.
  • Familiarity with IT Service Management ticketing tools such as ServiceNow is preferred.
  • Experience in a manufacturing environment is preferred.

Requirements

Important Notes:

  • The candidate needs to support three locations: Woburn, MA; Hudson, NH; and Fairport, NY.
  • Woburn and Hudson are closed locations; the customer will pay travel expenses for Fairport. Travel to Fairport is expected 3 to 4 times a year.

Mandate Skills:

  • ServiceNow
  • Windows OS
  • Network L3

Certifications:

  • Any relevant certifications required.

Education:   Bachelors Degree

Job Tags

Full time,

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