Job Description

Join the ACI Learning Adventure!

Our Mission : Transforming lives! We're here to empower career changers, military veterans, and IT Pros with the skills they need to thrive.

Ignite Your Career : From newbies to seasoned pros, ACI Learning is your IT hotspot! Our programs cover everything from the basics to advanced Cyber Security techniques.

The ACI Team : Imagine working with 250+ dynamic, brilliant, and down-to-earth pros. Together, we're shaping the future of IT and beyond.

Passion-Driven Team : We're not just about work - we're about loving what we do!

✅ Join Us : Are you Ready to dive into a world of excitement, learning, and endless possibilities? Apply now.

ACI Learning is a leading provider of audit, cybersecurity, and IT training solutions, empowering individuals and organizations worldwide to enhance their technical capabilities and cybersecurity through compelling and comprehensive training. As we continue to expand our leadership position, we are offering a complete SaaS Learning Platform, myACI , which extends beyond audit, cyber, and IT training. This platform provides organizational and individual knowledge assessment, analytics, and training delivery, with integrated AI to identify capabilities and skill gaps.

We are seeking a Chief Product Officer to lead the design of our platform and product strategy, with an emphasis on advancing myACI. You will be responsible for building a world-class engineering team to deliver high-quality products that our customers love. This role will allow you to collaborate with passionate teams that educate and entertain through compelling content and world-class video production, while leading the development of cutting-edge real-world labs, assessment technology, and SaaS learning delivery platforms.

Reporting to the Chief Executive Officer and as a key member of the Executive Leadership Team, you will drive all aspects of our Product efforts, including strategic planning, roadmap creation, and the continuous improvement of engineering processes. This is a critical role in ACI Learning’s growth, where you will have the opportunity to shape and execute our vision.

Key Responsibilities

• Architect ACI Learning’s product strategy including multi-release roadmaps, feature design and engineering delivery to ensure it aligns with ACI’s customer focus and business goals. 
  

• Build a world-class and highly accountable product team that is extremely capable of shipping high-quality products customers love on-time. You’ll do this through a combination of coaching, hiring, culture and a focus on product team productivity. 
  

• Identify and implement best practices, processes, and tools to streamline product development, increase productivity, and enhance product execution. 
  

• Drive data-driven decision making by establishing and maintaining robust engineering analytics and reporting frameworks, providing insights to continually optimize product team performance and ROI.
  

• Build systems to continually Integrate customer feedback and product usage analytics to enable data-driven decision making for our product investments.
  

• Partner with Marketing and Sales to ensure they understand our product roadmaps so they can do an amazing job of taking them to market.
  

• Manage relationships with external engineering service agencies, ensuring effective and efficient support and cost management.

What’ll You need (Requirements)

• Bachelor's degree in Computer Science, Engineering, or a related field is required.
• Experience in shipping commercial SaaS or software products specifically to B2B customers, rather than internal IT, is required.
• 15+ years of experience in software development or a related field, with a substantial portion in a leadership or managerial role. 
• Responsibility for managing managers of teams in multiple product disciplines including software development, dev ops, product management and QA engineering is required. 
• Demonstrated experience in strategic planning, goal setting, and policy implementation within a software development environment.
  
• Experience in effectively managing relationships with external development agencies to integrate their work with the Product Team is required.

Strong candidates will also possess

• Hands-on experience shipping multiple versions of enterprise SaaS products for business customers. 
• Hands-on experience writing software code is strongly preferred.
  
• Experience developing on-demand educational content, assessments and leading global video production for technical customers is a plus.
• An advanced degree (e.g., MBA or Master's in a technical field) is preferred.

What will make you successful

• Extensive knowledge of modern software engineering principles, methodologies, and best practices.
  
• Strong technical acumen with the ability to understand complex technical concepts and translate them into actionable plans.
  
• Excellent communication and interpersonal skills, capable of building collaborative relationships across various departments and with external partners.
  
• Strong external customer focus with passion for enabling customer experiences and satisfaction
  
• Excellent analytical and problem-solving abilities with the ability to evaluate complex business needs and translate them into technical requirements.
  
• Excellent organizational skills with the ability to manage multiple projects simultaneously and meet deadlines.
  
• Strong collaboration and communication skills, with the ability to effectively interact with stakeholders at all levels of the organization.

Benefits of Working at ACI Learning:

Medical, dental, and vision insurance – eligible 1st of the month after date of hire.

‍ ‍ ‍ Four weeks paid parental leave or medical leave.

Flexible PTO policy, sick time, and eight paid Holidays.

401(k) retirement plan, 100% immediate vesting and up to 5% matching contributions.

One free company class per year after 90 days of employment.

Tuition assistance.

We are committed to the values of diversity, equity, and inclusion, and strive to ensure that it is interwoven into the fabric of our organization. We support and nourish an inclusive and welcoming environment for employees from diverse backgrounds.

At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of pay for this position at the time of posting

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