Job Description

Job Title: Case Manager/Social Worker Supervisor

Job Summary:
We are seeking a highly motivated and experienced professional to join our organization as a Case Manager/Social Worker Supervisor. The successful candidate will be responsible for supervising a team of case managers/social workers and providing guidance, support, and direction to ensure the effective delivery of services to clients. The Case Manager/Social Worker Supervisor will also be involved in program development, training, and quality assurance activities.

Responsibilities:
1. Supervise a team of case managers/social workers, including conducting regular performance evaluations, providing feedback, and supporting professional development.
2. Assess the needs of clients and assign appropriate case managers/social workers based on their skills and expertise.
3. Provide ongoing guidance, support, and supervision to case managers/social workers, ensuring the provision of high-quality services to clients.
4. Collaborate with case managers/social workers to develop case plans, set goals, and monitor progress.
5. Conduct regular case conferences and team meetings to discuss client cases, provide guidance, and coordinate services.
6. Serve as a liaison between clients, case managers/social workers, and external service providers to ensure effective communication and coordination of care.
7. Monitor and ensure compliance with agency policies, procedures, and relevant regulatory requirements.
8. Assist in the development and implementation of program policies, procedures, and protocols to improve service delivery and ensure a client-centered approach.
9. Provide and coordinate training opportunities for case managers/social workers to enhance their skills, knowledge, and professional development.
10. Assist in the recruitment, selection, and onboarding of new case managers/social workers.
11. Participate in program evaluation and quality assurance activities, including data collection, analysis, and reporting.
12. Collaborate with other supervisors and managers to ensure effective coordination and integration of services.
13. Maintain accurate and up-to-date client records and documentation in accordance with agency standards.

Qualifications:
1. A master's degree in Social Work or a related field is required.
2. Minimum of 5 years of experience in social work or related field, with at least 2 years in a supervisory role.
3. Valid licensure or certification as a social worker, if applicable.
4. In-depth knowledge of social work principles, practices, and ethics.
5. Strong leadership and supervisory skills, including the ability to motivate and develop a team.
6. Excellent interpersonal, communication, and conflict resolution skills.
7. Ability to work collaboratively and effectively with diverse individuals and groups.
8. Knowledge of community resources and the ability to facilitate referrals for clients.
9. Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks.
10. Proficiency in using computer software and systems for client documentation, data analysis, and reporting.

This job description is intended to convey information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with this position.

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