Job Description

About Middlesex Community College:

Middlesex Community College (MCC), established in 1970, provides access to affordable education for a diverse community from all ethnic backgrounds and identities, preparing individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities.

The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a culture of inclusion in which our employees feel supported and empowered to best serve our diverse student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering. MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan.

As an Affirmative Action employer, MCC strongly encourages members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence to apply.

Job Description:

Title: Building and Events Staff, Academic Arts Center (AAC)

Unit: Part-Time Non-Unit Support Staff

Department: Administration

Reports to: Academic Arts Center Building and Event Manager

Date: March 7, 2025

General Summary: Provide support in the operations of Middlesex Community College's event space and special events at the Academic Arts Center. The Academic Arts Center Staff will be required to work some nights and weekends.

Duties and Responsibilities:

• Greet and communicate with clients, faculty, staff and students in regards to special events and reservations at the AAC
• Assist in the maintenance and cleaning of the theatre, recital hall, dance studio and classrooms
• Assist in the implementation of events for organizations and those open to the general public.
• Assist and/or lead the set up and break down of events
• Consult with people in the community who rent space at the house to coordinate their technical needs
• Communicate with Security Staff to ensure safety of students, faculty, staff, clients and patrons of the AAC
• Assist in the operation of the lighting, sound and projections for special events
• Quickly identify and resolve any issues that may arise during events.
• Ensure event setups are completed on schedule and in alignment of event plan.
• Oversee the dismantling of event elements and ensure proper cleanup procedures are followed.
• Promote and maintain positive community relations.
• Perform other related duties as required.

Requirements:

• High School diploma/GED or Higher
• One (1) to three (3) years of related experience.
• Working knowledge of modern office equipment, including the use of computers.
• Strong customer service skills and ability to respond effectively in dynamic customer interactions
• Flexibility to adapt to changing schedules and tasks.
• Ability to work independently and collaboratively within a team
• Ability to resolve problems and to develop relevant alternatives and recommendations.
• Ability to manage multiple tasks and to be detail oriented.
• Strong communication skills, both verbal and written, with the ability to foster positive public relations and engage effectively with individuals from diverse backgrounds and roles.

Preferred Qualifications:

• Prior experience in customer service, hospitality, or theatrical management
• Familiarity with theatrical tech (Lighting, Sound, Projections)

Additional Information:

Salary Range: $20.28 per hour in accordance with MCC's Part-Time Wage Schedule

Location: Lowell Campus

Hours: 18.5 hours a week

Expected Start Date: April 2025

Application Deadline: This position will remain open until filled

Application Instructions:

All applicants must apply online by submitting:

• Cover Letter
• Resume
• Names and contact information for three (3) professional references

Pre-Employment Requirements:

The College will not sponsor applicants for work visas.

All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary.

Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at careers@middlesex.mass.edu.

Middlesex Community College strives to make the application and interview process accessible for all applicants but understands that applicants may still encounter barriers due to ability, language, or technology. If we can make the process any more accessible for you, contact Human Resources at 781-280-3549 or careers@middlesex.mass.edu.

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